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Full-Time Call Center Representative - West Salem office

Posted: 05/04/2025
Financial Services

Are you looking for a new career opportunity? 1st Community Credit Union is currently looking to fill a Call Center Representative position in our West Salem Office.  This is a full-time 40 hour a week position. This role is ideal for an individual who is passionate about delivering exceptional member service and the ability to work in a fast-paced, member-focused environment. As a CCR you are the first point of contact for our members over the phone. Responsibilities include assisting with account inquiries, processing transactions, providing information about products and services, and resolving issues with professionalism and care. If this sounds like a career that would interest you, we'd like to meet you!  High school diploma required. One year of financial experience required. This position requires a strong computer skill set with the ability to navigate visual diagnostics, troubleshooting, and Microsoft Office programs. Excellent communication skills and the ability to problem solve efficiently and effectively. Basic mathematical knowledge required. Valid WI driver's license required.

Why 1st CCU?

  • Excellent pay and advancement opportunities

  • Health insurance*

  • Dental insurance*

  • Vision insurance*

  • Voluntary Benefit insurances*

  • 401K  match up to 5%*

  • Health Care Flexible Spending Account*

  • Vacation, Sick, and Personal Hours*

  • Life Insurance* and Long Term Disability*

  • Holiday Pay*

  • Educational Reimbursement program (available after satisfactory completion)

*Available for eligible full-time employees
1st Community Credit Union is a mid-sized credit union with three branch locations serving 14 counties in Western Wisconsin. Our mission is to provide the financial services needed by our members/owners. 

1st Community Credit Union
Attn: Amber Tway
P.O. Box 167
Sparta, WI 54656
If you need assistance seeking a job opportunity at 1st Community Credit Union, or if you need reasonable accommodation with the application process, please call our Human Resource Department at 608-269-8121 or contact us at amber.tway@1stccu.com.

1st Community Credit Union is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.
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Full-Time Call Center Representative ...
1st Community Credit Union
Amber Tway

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