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Member Service Representative Lead - Sparta Office

Posted: 02/26/2023

Are you looking for work in a team oriented company? A company that truly focuses on work/life balance? A company that believes in having some fun while at work? Please consider us!
If you have an enthusiastic attitude with a sales and service mindset, want to be a part of a team and consider yourself a disciplined hardworking self starter, then send us your resume’ as we are always looking for talented individuals.

1st Community Credit Union is accepting applications for a Member Service Representative Lead in our Sparta Office.  This is a full-time 40 hour a week position and the general hours of work could be anywhere from 7:20 am - 5:45 pm Monday - Friday and 7:50 am - 11:50 am on Saturdays. The pay range is a minimum of $20.44 per hour and maximum of $28.62 per hour. As a Member Service Representative Lead you will be assisting the Branch Manager, ensuring that the day to day activities of the member services area are operating efficiently. You will guide and train the member service staff in efficient and accurate handling of member transactions and needs. You will use your expertise in solving member problems, resolve member service issues, and help out with complex work-related matters. You will be required to perform all member service teller and new account functions, while ensuring a high level of accuracy. This position will require you to lead by example with professionalism, leadership, and accountability to the member service area. To be successful in this position we are looking for an applicant that has four years of banking experience to include new account experience.

High school diploma required.  An Associate or Bachelor’s degree in a business related field and/or four years of Member Service Representative III related experience required.  Proven sales experience required.   Proficient in the use of various office machines, equipment, technology and computer software. Proven ability to analyze complicated factual and mathematical situations and apply functional principles, and develop solutions.  Valid WI driver’s license required.

As a full-time Member Service Representative Lead you are eligible for Health, Dental, Vision, Long-Term Disability, Life, and 401K plan in which 1st Community Credit Union sets aside 3% of your gross wage regardless of your contribution (eligibility does apply).

Ways To Apply: 

  • Mail application & resume to:
    1st Community Credit Union
    Attn: Sandy Anderson
    P.O. Box 167
    Sparta, WI 54656
If you need any assistance seeking a job opportunity at 1st Community Credit Union, or if you need reasonable accommodation with the application process, please call our Human Resource Department at 608-269-8121 or contact us at
1st Community Credit Union is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.
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